Kerr Design Build is an award-winning Vancouver-based renovation and luxury home builder with over 30 years of experience. The company, formerly Kerr Construction & Design, has won multiple awards, including the Georgie Awards and SAM Awards. Our expertise as custom home builders allows us to successfully complete renovations or new home constru read more...
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Derek and Nisha provided great guidance through the design process, offering experience-based recommendations on our bathroom and basement renovation. We had a lot of difficulty selecting an accent tile, and Nisha found a great sample that became the foundation for the colour scheme of our two bathrooms.
Steve worked in our home for 3 months, and was always respectful of our family needs as we lived through the project. His attention to detail on fine woodwork, such as our new banister, show he is a craftsman. We had a couple of quality issues from a sub-trade and he worked hard to make sure our, and his, standards were met for the project.
We considered several contractors for our project, and went with Kerr based on their experience, comprehensive fixed-price contract, and team interaction.
We have already recommended them to friends and neighbours.
In early 2015 we hired Kerr Construction to renovate our very old and outdated bathroom. This was an extensive reno with an internal wall being removed, walls stripped back to the studs and floor ripped up. The original layout was poor and through the design process with Kerr we came up with a compact and functional layout. All fixtures were moved as everything from the sink, tub/shower and toilet moved location. I love the finished product and I wouldn't change a thing. Kerr was very professional throughout the process and very respectful of our home and the impact renovations have on your life. Since completion there have been a couple of items that needed looking after or replacing and the customer service I have received from Kerr has been excellent. I feel we received very good value for our money. I wouldn't hesitate to recommend them.
We used Kerr Construction for both of our home renovation projects and are completely satisfied with the workmanship. Mark Austin was the site supervisor for both projects. They went quite smoothly. mark was very easy to deal with; reliable and honest and kept us up to speed on how the job was going. At the end of both there were a few minor problems but were dealt with and haven't had any problems since.
I had mold in my bathroom, which I was quite concerned about. I called Kerr Construction to do an estimate on dealing with that and some other problems. They were very prompt about giving me an estimate. They were knowledgeable about the problems I was having and helped by giving different suggestions and options of how to handle it. Because they were so friendly and knowledgeable, I gave the job to them. The man who did the work showed up on time, was friendly, polite, professional and most important, very good at what he did. The job was completed on time, on budget and delivered everything they promised. I would not hesitate to recommend this company, and indeed have recommended it to friends and clients, and they in turn were happy and impressed with Kerr.
Work was done well. Staff at all levels were professional in interacting with homeowner. The foreman (Mr. A.) was very knowledgeable and detailed with his work, apprentice was a bit rougher with his quality of work.
The foreman listened to and addressed homeowner questions and concerns.
The foreman coordinated well with homeowner's engineer.
Final cost was at the higher end of the estimate spectrum, hoping it would be more at mid-range, but was not over the spectrum.
Overall experience is good, I would recommend Kerr and the foreman assigned to my job.
Mark Austin showed up to work on time, was clear in communications with us, and came up with good solutions to any issues whenever they came up. He has excellent attention to detail. Mark kept the workspace clean and tidy. Excellent work ethic.
Kerr was excellent at outling the scope of the work. This was very detailed and their final costs were very accurate. This also included budget allowances to enable decisions on upgrading materials and finishes. Their estimator was knowledgeable and well informed. He made some good suggestions on the scope of work and options we should consider. He was helpful in sourcing particular hardware and directing us to several resources. He also provided us with several supplier options with different levels of pricing and quality. On his recommendation, we visited and met with one of the door manufacturers.
Their site supervisor was very clear and easy to communicate with. The actual construction time was quick and the workmanship was excellent. Our house was clean every evening, after their work. We have young kids so we appreciated any issues (including safety) being marked and identified.
We noticed a problem with one of the doors which they installed - a small crack in the glass. Kerr immediately investigated and addressed the issue. They completely replaced the door without any problem.
We would have preferred to have the old doors, etc removed from site a little sooner, rather than being left in the garage for a few day, but that is a minor detail.
This is the second project with Kerr and we have been very happy with their work, from start to finish. They are very professional in all aspects. We would not hesitate in using them again or recommending to other people.
Kerr Design Build has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Vancouver and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 24 |
Approved | 1 | 24 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 | 4.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2006 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Kerr Design Build is an award-winning Vancouver-based renovation and luxury home builder with over 30 years of experience. The company, formerly Kerr Construction & Design, has won multiple awards, including the Georgie Awards and SAM Awards. Our expertise as custom home builders allows us to successfully complete renovations or new home constructions with our design talent, knowledge, and experience. We prioritize understanding our clients' wants, needs, and expectations and handle every aspect of the project from concept to completion within the agreed-upon schedule and budget.
Kerr Design Build was awarded Best of TrustedPros in 2016 for General Contracting in Vancouver.
Kerr Design Build was awarded Best of TrustedPros in 2015 for Bathroom Renovations in Vancouver.
Main contact(s) | Ryoko Donald |
Alternate Phone Numbers | 604-263-0343, |
Listed with TrustedPros since: | 2006 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 1985 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Kerr Design Build has contributed 44 responses to the following questions posted in the 'Ask the Pros' forum