This Concord area appliance repair company is rated 1.2 from 209 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
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The technician came in and spend less than 2 mins looking at the back of the fridge and barely checked anything. He then billed us for several items checked which wasn’t true. He didn’t even test anything to see if it’s getting power or not. He then quote us for parts so we asked about timeline and was told 2 days max. We then ask him to call his office to double check if the parts of available before we give him the go ahead or we will go with someone else that can provide it sooner. He called and confirmed 2 days with his office. Parts took over 2 weeks because it wasn’t in stock. After the parts arrived and was installed, we were quoted again for other parts that was apparently not checked so we waited another week and a half. All without having a fridge.
They lied about timelines to keep the customer and the technician didn’t do a proper assessment but billed us for a full assessments done. Avoid them if you can...
I cannot tell you how disappointed I am with the customer service and the overall experience in the contract repairing of my dishwasher. They have now come out seven different occasions to try to figure out what's wrong with it continuing to replace parts that do not replacement.
WARNING DO NOT USE THEM - THEY TAKE YOUR MONEY AND RUN!!!!!!!
They claimed to have fixed my washer and took $280 told me it will work, but said do not use it until 7pm on Saturday. It is now Wednesday and now they tell me they have to do more service to it buy adding new parts, more $$$, they did not even come by the second time to review and determine, just over the phone.
Beware they are a scam business do not use them!!!!!
WARNING, WARNING, WARNING X 100.
The technician wouldn't wear a mask from the start. I kept my distance as I'm 70 years old and wasn't vaccinated yet. The technician told me my washer needed a new pump and switches as well as a new logic board. He made me sign a work order for the above mentioned services plus draining the machine as I had clothes and water stuck in the drum total: 295 + tax. He told me after I signed that I needed to remove the water and left my home. I took all the water and clothing out with a cup and small bucket, the technician returned after 30 minutes. I demanded that he put his mask on properly and remove the draining fee from the invoice so he packed up and left - taking my screws from the machine and left it unassembled. I had a new company come in the next day and they said that just the door lock was broken and replaced it for 150 dollars with part and labour included. I still have to go get new screws to secure the panels of the machine together, the A TEAM is definitely not an A team - their management hasn't called back and they refuse to take responsibility for the technician they sent.
This company is strictly a SCAM!!!! Please people be aware and do not even call them! There have been many news reports about them, they use a variation of different company names. They come out and write this bogus invoice for labour, all of them look similar, every microwave the “megaton” is broken then say they can’t fix it there and have to bring to their laboratory...charge another $500 on top of the $200 for labour. Call you a couple days later while they have your product and say they can’t fix it and now will cost $78 to deliver it back to you. So you pay, nothing gets fixed and they hold ur property until you pay more to deliver it back.
It’s horrible what they are doing to people and have been doing it for so long to so many people I cannot believe they have not been shut down! We need more put into companies like this being investigated and shut down for the amount of people they continue to scam.
It was my mistake not to check the reviews online but I called these people from a Google ad and they told me that the service call would cost me $80 for the repair man to be dispatched. I quickly realize the reviews were really bad and called back in five minutes after I confirmed and they said they would have to charge me $80 if I canceled. The repair man came and said that the labour would cost me $280 and then any needed parts would be on top of that as extra. So this would be an unpredictable amount that would be costlier than a new wine fridge that I could buy at $250. We gave up and told the repairman that we didn’t want him to continue and paid up the $80 )plus tax of course) so $90 to him. We learned that this company hires new immigrants who used to be engineers etc in their home countries and pays them $18 an hour for the scam they are running. The repair person seemed aware of the untrustworthiness of their company and seemed uneasy. The one time o didn’t read reviews cost me $90 for nothing. This company should be out of business.
Microwave repair - $271 for 45 minute investigation. Told me it would be $600 for a magnetron which I found on line for $169-200. Would be a $900 repair.
Buying a new microwave. I wish I had done more research on this company prior to booking.
Total scam artists! They misdiagnose, charge the customers and leave the customers with nothing fixed! My father called them to fix his fridge. They told them they would charge $80 for a diagnostic. They misdiagnosed and charged $300 and asked to call back if the fridge didnt cool in 6 hours. The fridge wasn't working. We called back but they refused to fix it as they claim its another issue. He paid them to fix what they stated was the problem but his fridge is still not working. Terrible customer service no integrity!
The A Team Appliance Repair has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 109 | 232 |
Approved | 101 | 209 |
Unverified | 8 | 18 |
Suspicious | 0 | 5 |
Overall Rating | 1.1/5 | 1.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Concord area appliance repair company is rated 1.2 from 209 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Easton Samuels , Duy Phan and Craig Nagel |
Alternate Phone Numbers | 416-848-7578 |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Contact The A Team Appliance Repair to request licensing info. |
Insurance information | Contact The A Team Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.