The A Team Appliance Repair

DO NOT USE THIS COMPANY. This company makes their money by stealing from you. Company sent a so called technician who was not qualified. I told home the blower fan was making a rattling noise. When the fan stopped working the temperature inside the refrigerator got warm and the cooling coils frosted over. I had to show him how to remove coverings to get to the internal parts. All he did was thaw the coils and say that the control board needed replacing. Seems to be the only diagnostics they know and wanted over $500 for the part. The company will not send technician back unless I agree to the replacement parts. Even if they are not defective.

Please let everyone know about this fraudulent company. Best advice is to use the brands factory trained service technician. It may cost more but they will actually fix it right and parts are reasonable.

Dont use this company. They will steal your money and give you nothing in return

They didnt fix our washing machine and promised to come back for no charge. Then they said it would be 80 to show up and 30 to 60 per ten minutes for the time it takes to finish we they started

They are rude and should not be given the time of day

I hope they go out of business

The WORST company around - DO NOT USE THEM !!!

My refridgerator died after a power outage. Called The A Team (should have looked at their reviews before) to repair. They quoted me $295 labour, which took them LESS THAN ONE HOUR to fix. Did not tell me the cost of the part until AFTER it was installed and work completed - $725 !!! Checked the "retail" cost of the part next day - $275 delivered !!

What a rip-off !! Called CS to complain, was basically told 'your fridge is working isn't it" and nothing can be done.

Stay FAR AWAY FROM THEM !!

My Samsung dryer stopped working, so we called The A Team Appliance Repair. First, the tech had no idea what he was doing, second, the repair that didn't work cost over $500. We have more screws now than we did when he reassembled the dryer. The part that was replaced costs $10 on Amazon. The dryer still isn't working properly. The A Team states they have a one year warranty. It has been almost 2 weeks and they still have not returned our call to come back and actually repair the machine. Run, don't ever use this company, find someone else.

After replacing the burner assembly, six weeks later two burners are completely dead. Lied to us about repairs. Left as mess.

The A Team Appliance Repair company is 100% scam. Similar to the other reviews they came and checked out the stove. I paid for the service call which is fine, but then over the period of 9 months with over 25 calls to the service and parts department plus putting a deposit down on parts with the understanding that they would come a repair the stove they failed to hold up their end of the agreement. A few notable phone calls:

1 - I will call you right back once I hear from my parts department

2 - the parts department is closed today but I have submitted your file and they will call you back when they have an update to the part.

3 - parts are on back order

to finally as part of the refund process

4 - we will received the parts so when we do we will need to ship it back to the company so we need to charge you a restocking fee ...

and the comments go on.

So disappointed that this is how business is done in this day and age. Scammers, dishonest and the company commends their employees to also carry the company line and defraud their customers.

Shame on owner Idan (Dan) Vidoser and operated by Chen Kochavi. Remember what goes around will come around. Karma.

Scam! Do not use under any circumstance. Technicians are not trained. This is not a real company. Two girls answering their cell phone!

Total conjob, charge $80 for showing up, another $175 for diagnosing the problem (5 min), quote part at $615 others $200 all pre tax ripoff !!!

PLEASE DON'T USE THIS COMPANY!!!! I wish these review sites would allow 0 stars!!!

I made the mistake of not looking at reviews before asking them to 'fix' my dryer. It seems they did to me what they have done to others (from what I've read in reviews). First they ask for cash or debit only (so you can't appeal to your credit card company for a refund for services not rendered), then they say you need a part (for us total $1000) and suggest that it is cheaper than buying a new appliance and you will get more life out of it, then it will break down because it's not actually the repair it needed, or it needs another repair and they suggest you pay them more to 'try' again (in our case another $1000). Total scam. Terrible people. The manager 'offered' me 20% off the second part!!! Great, so I spend just under $2000 (with her 'discount') to 'fix' an appliance when I could have bought a new appliance. No thank you. Disgusting.

SCAM!!!!!!!!!! If I can give zero stars I would. This company needs to be banned from doing business in Ontario. AVOID AT ALL COSTS!!! THEY USE REFURBISHED PARTS CHARGED AS NEW. The rep on the phone says the initial consultation is $80, but that turns into $280 + tax when they come. Parts are also SUBSTANTIALLY OVERPRICED. They took 2 months to come from the initial consultation (and already taking $900 to fix my microwave and oven), and they installed a faulty and severely scratched screen. They expected to be paid in full for a job that was not completed, and threatened to take us to court if we didn't pay.

Be aware of this company. My wife called this company come to fix our refrigerator ( 1 year old), the lady on the phone told us 80$ for someone come out and check if we go with there service then will deduct the 80$. We agreed. when the guy came and he said my control panel inside have a problem if ok for him to open and see his fee is 200$ labour cost plus material. Then we ok with that, he asked me to signed without filling the number in. After he told me the control panel are dead i need to change it and cost 420$ plus tax, i was shock when i hear that immediately he said he can do 50$ off. then i still said No i dont want it after he knows i found the parts online for only 220$ and not buy the parts from him, so he filled up the labour cost total os 280$ plus tax and he immediately said he told me 280$ and the number was there when i sign. its a lie.which is ripped people off for a 15mns of work. and he is so rude, unprofessional guy he doesn’t care about company he told us he just a worker.

The technician came in and spend less than 2 mins looking at the back of the fridge and barely checked anything. He then billed us for several items checked which wasn’t true. He didn’t even test anything to see if it’s getting power or not. He then quote us for parts so we asked about timeline and was told 2 days max. We then ask him to call his office to double check if the parts of available before we give him the go ahead or we will go with someone else that can provide it sooner. He called and confirmed 2 days with his office. Parts took over 2 weeks because it wasn’t in stock. After the parts arrived and was installed, we were quoted again for other parts that was apparently not checked so we waited another week and a half. All without having a fridge.

They lied about timelines to keep the customer and the technician didn’t do a proper assessment but billed us for a full assessments done. Avoid them if you can...

I cannot tell you how disappointed I am with the customer service and the overall experience in the contract repairing of my dishwasher. They have now come out seven different occasions to try to figure out what's wrong with it continuing to replace parts that do not replacement.

WARNING DO NOT USE THEM - THEY TAKE YOUR MONEY AND RUN!!!!!!!

They claimed to have fixed my washer and took $280 told me it will work, but said do not use it until 7pm on Saturday. It is now Wednesday and now they tell me they have to do more service to it buy adding new parts, more $$$, they did not even come by the second time to review and determine, just over the phone.

Beware they are a scam business do not use them!!!!!

WARNING, WARNING, WARNING X 100.

The technician wouldn't wear a mask from the start. I kept my distance as I'm 70 years old and wasn't vaccinated yet. The technician told me my washer needed a new pump and switches as well as a new logic board. He made me sign a work order for the above mentioned services plus draining the machine as I had clothes and water stuck in the drum total: 295 + tax. He told me after I signed that I needed to remove the water and left my home. I took all the water and clothing out with a cup and small bucket, the technician returned after 30 minutes. I demanded that he put his mask on properly and remove the draining fee from the invoice so he packed up and left - taking my screws from the machine and left it unassembled. I had a new company come in the next day and they said that just the door lock was broken and replaced it for 150 dollars with part and labour included. I still have to go get new screws to secure the panels of the machine together, the A TEAM is definitely not an A team - their management hasn't called back and they refuse to take responsibility for the technician they sent.

This company is strictly a SCAM!!!! Please people be aware and do not even call them! There have been many news reports about them, they use a variation of different company names. They come out and write this bogus invoice for labour, all of them look similar, every microwave the “megaton” is broken then say they can’t fix it there and have to bring to their laboratory...charge another $500 on top of the $200 for labour. Call you a couple days later while they have your product and say they can’t fix it and now will cost $78 to deliver it back to you. So you pay, nothing gets fixed and they hold ur property until you pay more to deliver it back.

It’s horrible what they are doing to people and have been doing it for so long to so many people I cannot believe they have not been shut down! We need more put into companies like this being investigated and shut down for the amount of people they continue to scam.

It was my mistake not to check the reviews online but I called these people from a Google ad and they told me that the service call would cost me $80 for the repair man to be dispatched. I quickly realize the reviews were really bad and called back in five minutes after I confirmed and they said they would have to charge me $80 if I canceled. The repair man came and said that the labour would cost me $280 and then any needed parts would be on top of that as extra. So this would be an unpredictable amount that would be costlier than a new wine fridge that I could buy at $250. We gave up and told the repairman that we didn’t want him to continue and paid up the $80 )plus tax of course) so $90 to him. We learned that this company hires new immigrants who used to be engineers etc in their home countries and pays them $18 an hour for the scam they are running. The repair person seemed aware of the untrustworthiness of their company and seemed uneasy. The one time o didn’t read reviews cost me $90 for nothing. This company should be out of business.

Microwave repair - $271 for 45 minute investigation. Told me it would be $600 for a magnetron which I found on line for $169-200. Would be a $900 repair.

Buying a new microwave. I wish I had done more research on this company prior to booking.

Total scam artists! They misdiagnose, charge the customers and leave the customers with nothing fixed! My father called them to fix his fridge. They told them they would charge $80 for a diagnostic. They misdiagnosed and charged $300 and asked to call back if the fridge didnt cool in 6 hours. The fridge wasn't working. We called back but they refused to fix it as they claim its another issue. He paid them to fix what they stated was the problem but his fridge is still not working. Terrible customer service no integrity!

Do not use this company. They’ll charge you for the repair and once they’re done and you’ve paid, they’ll tell you it’s significantly more to actually fix it.