A questionable contractor

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Posted by: from Orleans
1/6/2017 at 3:57:20 PM

I am a disabled senior who hired a company to replace rotting deck around the pool, demolish existing shed that houses the pump and has storage area for tables, chairs and umbrellas etc. I had previously used this contractor for small jobs and was quite pleased with him. This job turned into a nightmare. All of a sudden I owed for overage of bin fees containing the debris (although contract dictated that disposal of debris was included in the price). Also the material was more expensive than what he thought so I owed another 1,000. Then he strong holded me with the threat of shutting the project until he was paid all monies (including the final payment). Needless to say we now have 2 feet of snow, the deck is still incomplete, the wiring in the new shed has not been completed (he tells me I need to hire an electrician for that, the contract said all electrical and plumbing included), plus the pump connection hoses are sitting outside of the shed. I have been in tears over this job for months.

What are my options if he does not return in the spring?

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Date/Time1/6/2017 at 6:20:04 PM

Hire another company, find someone who has experience in decks and has been around. Make sure they have a business license and liability insurance. don't pay another cent to this person they are scamming you.

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Date/Time1/6/2017 at 8:46:26 PM

Review the contract and than see what they are a member of. You can report them as well a BBB. But like the other person Said, hire a reputable company, ask for references.

Best of Luck


Ridgewater Homes

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Date/Time1/6/2017 at 9:03:16 PM

I would suggest that, if you have a contract, that you look it over carefully and if it states, in print,as you mentioned, bring it up to the contractor and mention legal action. An estimate is one thing, a quote or contract is much more binding. If the work was not done, don't pay. If the material is higher than was quoted, don't pay unless there is a clause stipulating "subject to market value at the time of purchase" ... or something similar. Don't be intimidated. A contract is binding and he/she should honour it. Take legal action if needed, or at least use this as a threat. Call the legal aid in your area and they can help.



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Date/Time1/6/2017 at 11:03:01 PM

It's always discouraging to hear stories of this nature, as so many of us try so hard to build and maintain a good reputation, not only for ourselves, but for our fellow contractors alike. In an industry riddled with tales of poor workmanship, service, and misunderstandings, resulting in potentially catastrophic outcomes, we recognize the stress and uncertainty that may present itself during these types of evaluations.

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Date/Time1/7/2017 at 11:34:54 AM

Hello Lorrie,

This is exactly why I started my company.

We are a consulting/contracting company that works directly with the home owner. By protecting, educating, guiding and saving you money. We have 30 years experience in the construction field and would like to share our knowledge with you. We have a big umbrella of suppliers that we pass our contractor discount on to you, thus saving you thousands on your renovation. We do kitchens, bathrooms, exterior windows and doors, siding, roofing, basements and any other home renovation.

please call us in the spring and we will take care of you. we will work together on pricing and finishing your project. Don't stress anymore.

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Date/Time1/7/2017 at 2:30:42 PM

A written Estimate / Quote is almost the same thing as a signed Contract. If money was exchanged as a deposit prior to the work beginning ,this is now considered a legal and binding agreement between you and the contractor and everything that is described in that Estimate/ Quote/Contract. Write the contractor a well worded letter (even get a lawyer to right it if you choose) Compliment him on his excellent work now and before. Politely asking him to complete the job in accordance to the Estimate/Contract by a certain date...End

of May ??? ( Be reasonable )

If the above is not fulfilled then you can hire another contractor to complete the job and sue the First contractor for breach of contract and recover your costs. (These guy's unfortunately give us all a bad name)

Good Luck

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Date/Time1/7/2017 at 4:45:30 PM

Plus 1 to Sarah from Timmerwerk.


John Kuehnl-Cadwell

Master Electrician

Datawise Solutions Inc

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Dave from 360renos in Navan
Date/Time1/10/2017 at 9:41:39 AM

Good morning Lorrie,

So sorry to hear you have had a terrible experience with your project.

Please feel free to reach out to me if you require further assistance and guidance.

There are many options to get the project back on track and finished to your expectations.



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