I hired a contractor to make my side walks, patio and porch. First of all they did not make expansion joints. And they just left the job unfinished not coming back. Its been four days. Everyday they text me the they will come tomorrow, but they dont. the concrete garbage is in my front yard with sharp pointy rusty mesh. They left their wood panels in my front yard. with screws facing up. They do not answer the call and they dont respond to texts. I was stupid enough to pay them 90% of total price. Bcz they said that they have to buy cement and etc etc.. There was no contract signed.
What choices do I have here? I don't know their address because on their business card they dont have the address and names. But I did saved their licence plate numbers.
Please check the pictures, it shows the garbage left and no expansion joints between house wall and the side walks. I am a person with disability and that was my total saving! I can't just let it go!
First of all I'm very sorry you've had this experience. I see poor workmanship like this that immediately give new businesses a harder time to gain establishment. Thankfully my team knows that customer satisfaction is paramount. Did you receive any insurance details from the contractor? Without a contract I'm unsure what grounds you may have to hold them responsible.
Never give any cash up front unless you have a binding contract and before you do hire anyone. Do your homework first on them. Search around to see if they are a real company. Ask for a clearance certificate from wsib and then look it up yourself to make sure they are good standings and that will also prove that they are a real company. Since you don't have a contract it will be harder to take them to court. But do your best to post as much as you can on any social medias connected to their company. Every customer of mine can find a Web page for me and hear real people who I've done work for. And before they pay anything I give them paperwork on the legitimacy of my company and tell them to look it up on all the government websites so they can see that they are dealing with a real company and I also give them a contract that not only protects me also protects the homeowner from any sub trades or myself if anything is to go wrong. It's up to you to do your due diligence on a company do your best to notify as many people so they don't get stuck in the situation that you are in
Sorry for the inconvenience you are going through. Best get a lawyer involved. It is the only way you are going to get these guys. Also call the police.
Try and get them back to complete the job. If you ask someone else to come in you will be paying more than what these guys have taken to fix the mess.
Yes, this is quite unfortunate and gives us all a bad name. YOU DO NOT have to have a
contract in Ontario if you want to take this guy to court, but what you do need is a
written Estimate from him and proof that you
paid him $XX Dollars for a deposit even
before the work began. Once money has been
exchanged , you and your contractor are in a
legal contract and your contractor must fulfill everything written in his Estimate and you must pay him the amount written in that Estimate. If unfortunately there are many things that are vague and unclear on the Estimate this must be determined by a
Judge as common practice and your word
against his. ( Small Claims , if under $10,000)
U are right. I have proof of $2000 in text message sent by him on my request. But for the payment of $3500 he didn't sent any text. I kept asking him via text.
Fahd, sounds to me like a contractor you might have got a "deal" on. Please understand, if a contractor is unusually cheap, or a lot cheaper than a general range of prices you received, be very very wary. In contracting you always get what you payed for. Never deal with a contractor that does cash work, doesn't submit formal estimates and invoices, and doesn't send a payment receipt immediately upon receiving it. Unfortunately, the companies that behave this way are not cheap. Good luck!
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