Unfinished defective work, I paid 90% already and contractor not coming back

6/11/2017 at 5:16:44 PM

First of all I'm very sorry you've had this experience. I see poor workmanship like this that immediately give new businesses a harder time to gain establishment. Thankfully my team knows that customer satisfaction is paramount. Did you receive any insurance details from the contractor? Without a contract I'm unsure what grounds you may have to hold them responsible.

6/11/2017 at 6:18:12 PM

Call everyone. Better business, your local councilor, local news. You need to shame the contractor. In the future get a contract and never pay up front.

6/11/2017 at 11:08:36 PM

Never give any cash up front unless you have a binding contract and before you do hire anyone. Do your homework first on them. Search around to see if they are a real company. Ask for a clearance certificate from wsib and then look it up yourself to make sure they are good standings and that will also prove that they are a real company. Since you don't have a contract it will be harder to take them to court. But do your best to post as much as you can on any social medias connected to their company. Every customer of mine can find a Web page for me and hear real people who I've done work for. And before they pay anything I give them paperwork on the legitimacy of my company and tell them to look it up on all the government websites so they can see that they are dealing with a real company and I also give them a contract that not only protects me also protects the homeowner from any sub trades or myself if anything is to go wrong. It's up to you to do your due diligence on a company do your best to notify as many people so they don't get stuck in the situation that you are in

6/11/2017 at 11:16:14 PM

Hi there

Sorry for the inconvenience you are going through. Best get a lawyer involved. It is the only way you are going to get these guys. Also call the police.

Try and get them back to complete the job. If you ask someone else to come in you will be paying more than what these guys have taken to fix the mess.

6/12/2017 at 7:38:01 AM

Hi Fahd

Yes, this is quite unfortunate and gives us all a bad name. YOU DO NOT have to have a

contract in Ontario if you want to take this guy to court, but what you do need is a

written Estimate from him and proof that you

paid him $XX Dollars for a deposit even

before the work began. Once money has been

exchanged , you and your contractor are in a

legal contract and your contractor must fulfill everything written in his Estimate and you must pay him the amount written in that Estimate. If unfortunately there are many things that are vague and unclear on the Estimate this must be determined by a

Judge as common practice and your word

against his. ( Small Claims , if under $10,000)

Good Luck

6/12/2017 at 4:48:12 PM

U are right. I have proof of $2000 in text message sent by him on my request. But for the payment of $3500 he didn't sent any text. I kept asking him via text.

6/15/2017 at 7:02:51 AM

Fahd, sounds to me like a contractor you might have got a "deal" on. Please understand, if a contractor is unusually cheap, or a lot cheaper than a general range of prices you received, be very very wary. In contracting you always get what you payed for. Never deal with a contractor that does cash work, doesn't submit formal estimates and invoices, and doesn't send a payment receipt immediately upon receiving it. Unfortunately, the companies that behave this way are not cheap. Good luck!