At Boyd Renovations we specialize in primarily bathroom renovations and finish carpentry. Because of our extensive knowledge and experience in the industry for the past 19 years we literally mean it when we say "no job is too big or too small." Please call us for your free estimate today!
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I typically don't like to write bad reviews, but as an Architect I have a professional responsibility to warn the public about the quality of service provided by this company.
I hired John in summer of 2019 to renovate two bathrooms and while the performed work was decent (timelines were not), 10 days ago the master ensuite has developed a leak (cause still not determined) and ruined our living room ceiling and probably few more things that are not visible yet.
Boyd Construction offers 2 year warranty and as we are still within that period we contacted John multiple times via email, phone text messages and have been blatantly ignored.
We will have to hire someone to investigate and fix the issues and most likely it will mean ripping apart our less-then-2y-old master ensuite and a huge financial loss.
As my field of work is almost exclusively residential design, I will make sure to warn my clients and consultants about Boyd Construction and their failure to fulfill their contractual obligations.
John is a talented and professional contractor. He completed my kitchen backsplash in two days. He was tidy, had immense knowledge on the job and will be a long term contractor I use for other projects in my house.
We engaged John to renovate our main bathroom in our 40 year old house. It took a little longer than expected but this having been our first big project in the house, we are happy with the end result. John was happy to install whatever materials and fixtures we chose and gave a reasonable estimate on the cost of the job. Worker Rick was a great communicator about the status of the project and keeping me in the loop. We will likely use John for future projects.
John and his crew renovated several rooms in my homes, bathroom, mud room, powder room, entrance etc. they did an exceptional job. We are now hiring them to renovate our kitchen and basement. Totally recommend John.
Boyd Renos designed and built my new deck, disassembled the old one and cleaned up. The deck is superb, very solid and much enjoyed by me and my little dog. Even additional items I wanted done were installed well, with a minimum of fuss. Friendly, courteous service.
I would not recommend Boyd Renovations.
Timelines were not respected, the work was subpar, and issues proved very difficult to resolve;
Despite repeated requests over the course of the project, John did not provide proof of General Liability Insurance for himself and his employee (or proof of WSIB coverage).
Pic 1 = Plumbing installed along the floor in a position that would cause the dishwasher rails to sit directly on the plumbing lines and not slide under a standard height counter.
Pic 2 = Once the drywall was cut away from an exterior wall, I had to argue and firmly insist for the disjointed drywall to be removed and for a proper vapour barrier to be installed.
After submitting an invoice for materials that was contrary to the signed contract and written agreement, John refused to return to the site to complete the job unless I provided an upfront payment.
I regret hiring Boyd Renovations and would not use them again for any project.
Where to even begin- we were interested in purchasing a fixer upper and John came with us before we decided to make the purchase- after walking us through the process and costs we successfully purchased and after closing- John was on site to begin day one- a complete top to bottom gut job- x2 bathrooms, all flooring, kitchen, lighting and everything in between- professionalism, efficiency- trustworthy and quality craftsmanship- if these are qualities you are looking for in a company and contractor- you will not be disappointed in hiring Boyd Renovations- if John cannot do it- he knows someone who can and will do it to as high a standard as the work he does- highly recommend.
Boyd Renovations has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 32 |
Approved | 0 | 32 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Drywalling, Fencing, Floor Heating, Floor Refinishing, Flooring, Framing, Garage Doors, Gutters, Handyman Services, Home Additions, Home Construction, Insulation, Landscaping, Lawn Care, Painting, Plastering, Roofing, Siding, Skylights, Stonework, Sunrooms, Tiling, Shed Construction
At Boyd Renovations we specialize in primarily bathroom renovations and finish carpentry. Because of our extensive knowledge and experience in the industry for the past 19 years we literally mean it when we say "no job is too big or too small." Please call us for your free estimate today!
Main contact(s) | John Boyd |
Affiliations or other locations: | BB Carpentry / Ottawa |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 2 years on workmanship. All product warranties shall be gone through the manufacturer of said product. |
Accepts credit cards | No |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Business does not require a trade license |
Insurance information | Contact Boyd Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Boyd Renovations has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum