Groupe Royalty is a manufacturing company specializing in the production and installation of residential windows located in Ville Saint-Laurent. The manufacturer produces the greatest variety of windows on the market with 20 different models. It is in a modern factory that Groupe Royalty specialist work to create a higher quality product with a functional d read more...
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We are absolutely thrilled with the results of our garage door and front door replacement by Groupe Royalty. The sales team was quick with our quote and understood exactly what we wanted. The team that came to replace both doors were quick, efficient and clean. You hardly even knew they had been here, except for the gorgeous upgraded look of our home. The doors are solid and extremely well built. Highly recommended!
Thank you Dawn, your comment is much appreciated. It was a pleasure to take on this project for you and we are very happy that you like your new doors. Have a great day!
Right from beginning to end the service was amazing. The guidance that I received in choosing the window was great. The explanation of the type of windows that is best suited for my home was very educational. The workers (Igor and his team) were absolutely great. They were clean, respectful and very well organised. It was a great pleasure meeting all of them and working with them. This company is by far the best that I had encounter in regards to being honest and customer service oriented. Thank you all for a great experience. I highly recommend everyone to go with Group Royalty, they know what they are doing.
Best regards to all.
Nancy Isabel
Hi miss Nancy thank you very much for the review.
I'm glad to here that you got an amazing experience with us because it's very important for us. I hope you have a great day!
Well, I will be calling back today for the 5 th time. The first time they leaked they came back and told me it was normal? The second time I called was became they no longer locked! They came back and changed certain pieces, now they do not leek and they lock! 2 weeks later they don't lock anymore! But they don't leak. Windows are only 3 months old. Hopefully this come back everything will be OK????? And I hope this time they will respect their appointments!
Thank you Mr. Weber for your comment, we appreciate your feedback. We are sorry for the inconvenience that this has caused. We will make sure your issue is resolved before the end of next week. Our service department will be in contact with you to schedule an appointment. Should you have any further questions or comments, please do not hesitate to contact us.
I could not have asked for better workers who did a fantastic job in a very timely manner and very professional manner.
I would have no problem telling my friends if they need new windows where to go.
Keep up the good work, glad my brother mentioned it to my mother where he got his windows. I am glad we did not go anywhere else.
Thank you for your comment Miss Smith. Your review is much appreciated and important to us. If you have any questions do not hesitate to contact us as it would be a pleasure to help you.
Have a great day!
We have had a great experience with Groupe Royalty, we would recommend them without reservation. Every point of contact (sales, technicians, customer service) has been positive.They were punctual to the minute. The installation was quick (2 days as promised) and clean, the final result was impeccable. It looks like we have a new house - we are completely satisfied!
Good afternoon Ms. Fior,
Thank you very much for your feedback! We are very happy to hear that you had a great experience with our team.
We strive to give our clients the best possible service.
Have a great day!
Great job. Respected the quote and the job was done well and within a reasonable amount of time. The men were very polite and courteous. Highly recommended. Great price as well.
Good afternoon Ms. Farrell,
Thank you very much for your feedback! We are very happy to hear that you had a great experience with our team.
We strive to give our clients the best possible service.
Have a great day!
We like the simplicity of their product, easy care and lifetime guarantee and the price included the installation.
A professionnal team, competent and well organized. Leaving eveything tidy. Very happy customers.
Thank you.
Daniel et Suzanne
Good afternoon Mr. St-Laurent,
Thank you very much for your feedback! We are very happy to hear that you had a great experience with our team.
We strive to give our clients the best possible service.
Have a great day!
Bought 3 doors and 5 windows installed in approximately 4 to 5 hours. Crew of four guys demolishing and cleaning after each other. I had a little issue and called my rep Tony and the next day it was taken care of. Very beautiful products I would recommend to others.
Good afternoon Mr. Lee,
Thank you very much for your feedback! We are very happy to hear that you had a great experience with our team.
We strive to give our clients the best possible service.
Have a great day!
We had 10 windows and a patio door changed. The work was done in a very professional manner and completed in one day. I am very pleased with the mouldings around all the windows and door. The windows are beautiful and I feel as if we live in a brand new home! I recommend Groupe Royalty 100%!
Good afternoon Ms. McCusky,
Thank you very much for your feedback! We are very happy to hear that you had a great experience with our team.
We strive to give our clients the best possible service.
Have a great day!
I had 5 windows and a patio door changed. Excellent service, very professional employees.
I would recommand it to anybody.
Thank you very much Mrs. Quevillon. Another happy customer in Saint-Lazare!
Groupe Royalty has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Saint Laurent and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 105 |
Approved | 3 | 105 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.4/5 | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Groupe Royalty is a manufacturing company specializing in the production and installation of residential windows located in Ville Saint-Laurent. The manufacturer produces the greatest variety of windows on the market with 20 different models. It is in a modern factory that Groupe Royalty specialist work to create a higher quality product with a functional design and the best esthetical qualities. With its teams of specialized installers, Groupe Royalty provides its customers a quick and professional hassle-free installation.
Several individuals and contractors can be found among Groupe Royalty s satisfied customers.
Our team is there for you. They are passionate people who make the manufacturing of exceptional windows here in Quebec, for our climate.
Groupe Royalty was awarded Best of TrustedPros in 2021 for Windows and Doors in Saint Laurent.
Groupe Royalty was awarded Best of TrustedPros in 2016 for Windows and Doors in Saint Laurent.
Groupe Royalty was awarded Best of TrustedPros in 2015 for Windows and Doors in Montreal.
Groupe Royalty was awarded Best of TrustedPros in 2014 for Windows and Doors in Montreal.
Main contact(s) | Tony Ciobirca , Geneviève Lavertue |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Groupe Royalty to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.