This Concord area appliance repair company is rated 1.2 from 213 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
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Unethical business model. I am writing this review after giving them multiple chances. I have called them multiple times for different services at different rental units. Every single time was the same story a technician shows up, they make a diagnosis confirming that they can fix it. They give a quote for labour and parts. They change the parts and they discovered the diagnosis was wrong and it’s something else that’s broken. Usually a more serious repair is needed like a fridge compressor. However they insist that you pay for their labour which was based on the wrong diagnosis. So I end up being $300 down and still have to buy a new fridge/appliance. I called the manager to highlight that there seems to be an unethical business model. They practically didn’t care, were defensive and said that’s how they work. Beware.
We are a government office. We requested The A Team Appliance Repair for a quote to fix our 4-year old Frigidaire refrigerator.
They quoted us $567 to replace a 'Relay Compressor Board'. The technician came. Did the job last night. Told us the fridge would be working when we started it in a couple of hours.
The fridge did not start working. Called up Customer Service. Meera, the person who answered the phone told us that on consulting the technician they think the compressor needs to be replaced. This would cost us another $1638! A new fridge costs about $1000.
I asked for someone in the organization to escalate the matter to. The only information Meera would give me, after considerable pressure, was a manager's first name - Ela. No last name. No direct phone #. Nothing. I am to expect Ela to call me in 24 - 72 hours. When our fridge is not working.
Terrible experience. Pathetic company. Stay away from them. Belatedly discovered that this company has got terrible service reviews. Ours is another one.
Don't ever use the A team appliance repair. Worst customer service experience ever. I had them come fix my washing machine charged me 900 dollars for the repair they came and said it was fixed which it wasn't. Had them come back 7 days later to which they said further repairs were needed but would be done for free. Now they're telling me I have to pay additional 1200 dollars for the repair. The people I've talked to on phone don't care at all that they just stole 900 dollars from me and left me with a washing machine that doesn't work. Don't ever use the a team appliance repair.
Please stay away from this company are the biggest scammers, I booked them for appliances installation and they give me appointment for the same day and luckily enough I called back 5 min later to cancel because my husband was not available. What happened at that point? I was threatened that if I didn't pay for the visit I would be taken to the collection agency, literally the cancelation happened 5 min later.
Just careful, it is a very dangerous company.
I had called them for Dryer service, the technician look at it for a while and said that the main board is down and parts wont be available mostly. I was asked to pay 248$ and got an advise to buy a new dryer. The call Customer service representative (in the call) is too rude to work as a customer service representative. The technician came to get 248$ for doing nothing. He never looked confident and once you call them you are locked and have to pay these incompetent company.
Please don't ever go with this company and please save your hard earned money.
This company is a total ripoff. They charged $327 for a repair that lasted less than 10 days, and then said it would cost another $1680 to fix 'properly'. The freezer is worth about $500 new. They wouldn't come back even though they say they have a warranty for 30 days and they hung up on us!
Sincere advice to stay away from this scam. All they want is your money. I lost $1000 on my fridge repair. There is no warranty on part they put. This place is being reported to the Ontario Consumer Protection branch and Advocacy Group for Elderly. Stay away from this place,
The A Team Appliance Repair
Markham, Ontario
This is a “A Team” for ripping off in the name of Appliance Repairs.
Dont not use them!!! They quoted 300$ plus 80$ for coming, the tech was on the phone with another guy since he didn’t know what he was doing. When the work was almost done the guy says it was going to be another 400$ (before tax) to fix it yet the part that broke (which he said was fine before) he was shaking it to try and get it in the machine. They wouldn’t answer our phone calls at the office and kept hanging up on us. We had another guy come and look at the first part they replaced and he said there was nothing wrong with it!!! Please save yourself the time and money and run away from this company.
This is a ridiculous company!
The technician said, he just need to reset my appliance…but still he did not fused it…After next day, my husband phoned the office …the person whom he spoke said that the problem of my fridge was compressor, if you can’t fix the appliance you’ll find another defect!!!
Beware of this company!!!
The A Team Appliance Repair has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 111 | 236 |
Approved | 103 | 213 |
Unverified | 8 | 18 |
Suspicious | 0 | 5 |
Overall Rating | 1.1/5 | 1.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Concord area appliance repair company is rated 1.2 from 213 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Easton Samuels , Duy Phan and Craig Nagel |
Alternate Phone Numbers | 416-848-7578 |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Contact The A Team Appliance Repair to request licensing info. |
Insurance information | Contact The A Team Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.