A family run business with two generations of experience. We listen to your needs and implement them in your project. We are fully insured and WCB covered for any project whether residential or commercial. Builders of new homes with 2/5/10 warranty available. Renovations of your home done inside and out. We also do commercial tenant improvemen read more...
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Ben replaced the bathtub in our master bathroom (and the wall tile surrounding the tub) and we are very happy with the work that he did. He was very helpful and thoughtful throughout the job and his materials choices were very good. The finished project looks ever better that we anticipated. He also has a great attitude and is a pleasure to communicate with.
I went with Ben and BD Group after having multiple contactors come through with estimates and Ben stood out for being honest, friendly, and professional from start to finish. While this alone was enough to sway me, his estimate and time to complete were lower than the competition as well. Even when the project hit a delay through no fault of his own, Ben was very helpful in trying to find solutions and keeping me updated about what he was doing to fix the problem. I would highly recommend Ben to others and look forward to working with him again in the near future.
We hired Ben about five years ago to redo our bathroom. It is still amazing today- I have yet to come across another bathroom like the one that he created for us. A couple of weeks ago our bathroom faucets (that have a lifetime warranty) started to corrode. We called him, and amazingly he not only contacted the manufacturer but also hand-delivered the parts. Ben is the most honest and sincere contractor that you will ever meet. Nothing but high praise for this individual, his crew, and his business. I am planning to rebuild or majorly renovate my house in the next two years and I would only ask Ben to do this job. I trust him wholeheartedly! A stand-up guy and business.
Builders Lien never dealt with despite promises.
We were initially very happy with a successful home renovation with Ben Barbato and BD Group and left a glowing review here and even were happy to provide him with two positive referrals because we were so satisfied with the cost and timeline. He even sent out an electrician and plumber to complete some deficiencies in the renovation at no additional cost to us.
Unfortunately 7 months after the renovation things started to go south. In May 2021 we received a letter from the Land Title Office that a builders lien for over $7000 had been enforced on our house. The letter contained litigation against both of us and Ben, alleging that he did not pay a contractor for drywall work completed during the renovation and because it was worked done on our property, we were liable as well.
Ben assured me that he had paid the contractor for this and he would handle it and that he would make sure the lien was taken care of removed. A month later he informed us that the company had failed to provide his lawyer with a signed contract, so that removing the lien should be easy as there was no evidence.
Then months of silence, I repeatedly try to contact him via text message in June, July, and September with no response, but since he originally told me his lawyer was handling it, I wasn't too concerned as these things can take time. However by October I was becoming more concerned and sent an email which again was met with silence. It was only when we sent a more threatening email demanding to know what is going on that we finally received a reply. It shouldn't have taken this to get an answer out of him.
In the reply he laid out how busy he was and some problems which caused the delay. I would be more sympathetic towards if this was something that required his constant attention, but he told us the lawyer was taking care of it which shouldn't have required much input from him.
**Most alarming was that he told us the lawyer advised that we can wait until the year was up to see if the lien expires. THIS IS NOT HOW IT WORKS! Once a lien is enforced with litigation from the court it never expires!**
We reply and tell him that this is not acceptable and the lien needs to be removed immediately and to let us know as soon as the paperwork gets filed. Soon after we get a one line reply that he will instruct his lawyer to have it removed. Another month goes by with no updates and that's when we demand to know when the paperwork is filed and that we will leave a bad review if he doesn't give us an update by Nov 15th (2 weeks from the email). So here we are now, over a year since the renovation and dealing with a legal headache completely out of our control.
It sucks to leave a bad review but we have no other tools at our disposal, we are suffering with the stress of dealing with this problem while he faces no consequence. This lien that means we are unable to renew our mortgage or refinance our house.
We trusted that Ben would take care of any issues that would arise. Right now that trust has been broken. We still are very happy with the renovation completed originally, so if this one matter is resolved this review will be removed and the original positive review restored.
It was our pleasure and we are happy to have worked for such great people. Enjoy your new home...
Ben and his team were very good,, on time, reliable, very efficient and did a magnificent job for us. We can’t say enough of how happy we are for the jobs they did for us. We would not hesitate to use them again in the future, for any other projects that arise.
Ben and his crew were great to work with. Ben is very honest, level headed, and calm when it comes to any sort of hiccup in the road which helped us manage our stress level. His crew was respectful of our space and home and pleasant to work with on a daily basis. They work hard to make sure you are happy with the overall finished product. We had a mix up with our flooring and Ben went out of his way to ensure that the original supplier who made the mistake was held accountable. Ben takes the initiative to make logical suggestions to the design if he sees that a certain idea will work better, however he is never pushy. We lived in the house during the renovations and this would not have been possible if it wasn't for Ben and his crew going out of their way to clean and make the space functional so we could continue to live the house. I would highly recommend!
Ben and his team were great from beginning to end. Especially with this covid pandemic they were able to come and get the project done for us. I like that he communicated with me when there was a delay and I really appreciated that. In one day they were able to put in the door and stairs for us and I love the work. We put it off for so long and we wish we had done it earlier. Thank you to Ben and his great team for doing a great job, really professional. We will definitely contact you for further projects. :)
Your very welcome! it was our pleasure...
Ben and his team were chosen to come in on a tight timeline after we took possession of our house. They were given a week to do what I believe many other contractors would do in 2 to 3 times that amount of time. The group made use of all available time, while working around other miscellaneous contractors as they came on site. Ultimately everything was completed on time and on budget. Would use them again in a heartbeat - and would recommend them to anyone.
We are extremely pleased with the Barbato Development Group. We have a two bedroom apartment at Yaletown for my daughter.
Our renovations include:
Liaising with strata for approval for the renovations
Removal of dry walls for an open concept floor plan
Disposal of old metal doors and door frame
Re-finishing of kitchen counter edge and re-positioning of electrical power points
Installation of new hardwood flooring with underlay throughout the entire apartment
Installation of new baseboards where the new flooring had been installed
Installation of tile to wood transitions
Painting of the entire apartment, including doors and door frames
Removal and recycling of old appliances
Installation of new gas range, hood fan, fridge, microwave and dishwasher
Installation of new light fixtures
Pick up and installation of balcony tiles
Pick up and assemble of new furniture, including beds, sofa and balcony set
Relocation of furniture and belongings from North Vancouver to Yaletown apartment
Free post construction clean up.
Communication with Ben was first class. We exchanged nearly 200 emails and were kept informed throughout the renovations. My daughter found Ben and his crew to be very easy going and approachable.
Ben highlighted to us that our initial choice of flooring was cabin grade, which will not look good. He helped us with the final selection of the flooring. The new flooring looks great.
The renovations were done within a very reasonable budget and on time. A delay was caused by an extremely slow delivery of a new dishwasher from Sears.com, through no fault of Ben. Ben and his crew came back after the New Year and completed the installation of the dishwasher.
Ben and his crew helped my daughter with the relocation from her North Vancouver apartment to Yaletown. This was again done on time.
My daughter found Ben's work to be excellent. She is thoroughly enjoying her newly renovated apartment.
It was a pleasure working with Ben and his crew. I highly recommend The Barbato Development Group and will not hesitate to call them for any future renovations. You can most certainly trust Ben to deliver.
We didn't like our experience with this company. The boss (Ben) has very poor communication skills. He seldom answers his phone nor texts. I don't think he was ever at the job site once the quote was done. Noticed he spends time posting a picture of his teenage son making toast.
The job went way, way over the time that it should. Mistakes were made which took time to be rectified. The brand new bathtub was damaged which meant the "tub doctor" had to come in to fix the scratches. One wonders if they went with a scratch and dent one in the first place thinking we would not notice.
In the end my husband had to park himself in the condo to oversee that work was completed. I think they took advantage of the fact that our daughter could not move into it until the bathroom was complete. I think his company would not survive if he didn't have his employee Ron.
I have no problem with customers indicating how their experience was with us. As you can see from previous reviews and many other happy clients on my personal website, this is not normal for my company. Just to respond to your comments about never answering the phone. My mother had just had surgery and was in Intensive Care at Burnaby Hospital at the time. If you want the hospital records I can show you. I did put my Foreman Ron in charge and he kept in contact with the owners father every step of the way. I was at the site several times and as the owner of the company, I ultimately leave my foreman in charge of the project. This was not the only project going at the time and nevertheless Ron had to do all the cordinating while I was unavailable. As for me posting comments on facebook, I believe I have a right to do whatever I want in my own time. People that know me, know that that picture was not of my son by my 23 year old Autistic nephew who we had just made his own lunch for the first time. (Yet again non of her business.) The Tub was not a scratch and dent sale as I have a receipt for it, and yes I had that rectified and repaired. Yes we had a leak which was rectified and repaired ASAP. As the daughter (owner) was upset that the custom made vanity and quartz top took to long to arrive, we installed two potlights and repainted the bathroom (she chose the colour and didnt like it) For FREE! Yes it took more time than they anticipated but the work was completed. So I guess expectations were not met and this is why we have an upset mother commenting on this project.
BD Group Inc has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Port Coquitlam and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 17 |
Approved | 0 | 17 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2000 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Architectural Design, Basement Lowering, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Ceiling, Closet and Storage, Concrete Work, Countertops, Decks, Design Build, Drywalling, Excavation Services, Fencing, Fireplaces, Floor Refinishing, Flooring, Foundations, Framing, Garage Construction, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Theaters, Hot Tubs, Insulation, Interior Design, Kitchen Renovations, Land Clearing, Landscaping, Masonry, Painting, Plumbing, Shed Construction, Siding, Stonework, Structural Engineering, Sunrooms, Tiling, Trash Removal, Welding, Windows and Doors, Data Wiring, Foundation Repairs, Gutters, Mold Removal, Property Maintenance, Sewer Services, Snow Removal
BD Group Inc has received complaints from their suppliers and/or creditors
Complaint: This company never paid for the windows bought from AVS Windows Ltd in year 2015. We are are trying to reach him to get the payment but he doesn't respond to the messages.
A family run business with two generations of experience. We listen to your needs and implement them in your project. We are fully insured and WCB covered for any project whether residential or commercial. Builders of new homes with 2/5/10 warranty available.
Renovations of your home done inside and out. We also do commercial tenant improvements. We can implement your project right from the planning stage to the move-in stage.
Feel free to contact us at anytime for your free consultation.
Thanks,
Ben Barbato
Main contact(s) | Ben Barbato |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2000 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
BD Group Inc has contributed 24 responses to the following questions posted in the 'Ask the Pros' forum