BD Group Inc

Ben replaced the bathtub in our master bathroom (and the wall tile surrounding the tub) and we are very happy with the work that he did. He was very helpful and thoughtful throughout the job and his materials choices were very good. The finished project looks ever better that we anticipated. He also has a great attitude and is a pleasure to communicate with.

I went with Ben and BD Group after having multiple contactors come through with estimates and Ben stood out for being honest, friendly, and professional from start to finish. While this alone was enough to sway me, his estimate and time to complete were lower than the competition as well. Even when the project hit a delay through no fault of his own, Ben was very helpful in trying to find solutions and keeping me updated about what he was doing to fix the problem. I would highly recommend Ben to others and look forward to working with him again in the near future.

We hired Ben about five years ago to redo our bathroom. It is still amazing today- I have yet to come across another bathroom like the one that he created for us. A couple of weeks ago our bathroom faucets (that have a lifetime warranty) started to corrode. We called him, and amazingly he not only contacted the manufacturer but also hand-delivered the parts. Ben is the most honest and sincere contractor that you will ever meet. Nothing but high praise for this individual, his crew, and his business. I am planning to rebuild or majorly renovate my house in the next two years and I would only ask Ben to do this job. I trust him wholeheartedly! A stand-up guy and business.

Builders Lien never dealt with despite promises.

We were initially very happy with a successful home renovation with Ben Barbato and BD Group and left a glowing review here and even were happy to provide him with two positive referrals because we were so satisfied with the cost and timeline. He even sent out an electrician and plumber to complete some deficiencies in the renovation at no additional cost to us.

Unfortunately 7 months after the renovation things started to go south. In May 2021 we received a letter from the Land Title Office that a builders lien for over $7000 had been enforced on our house. The letter contained litigation against both of us and Ben, alleging that he did not pay a contractor for drywall work completed during the renovation and because it was worked done on our property, we were liable as well.

Ben assured me that he had paid the contractor for this and he would handle it and that he would make sure the lien was taken care of removed. A month later he informed us that the company had failed to provide his lawyer with a signed contract, so that removing the lien should be easy as there was no evidence.

Then months of silence, I repeatedly try to contact him via text message in June, July, and September with no response, but since he originally told me his lawyer was handling it, I wasn't too concerned as these things can take time. However by October I was becoming more concerned and sent an email which again was met with silence. It was only when we sent a more threatening email demanding to know what is going on that we finally received a reply. It shouldn't have taken this to get an answer out of him.

In the reply he laid out how busy he was and some problems which caused the delay. I would be more sympathetic towards if this was something that required his constant attention, but he told us the lawyer was taking care of it which shouldn't have required much input from him.

**Most alarming was that he told us the lawyer advised that we can wait until the year was up to see if the lien expires. THIS IS NOT HOW IT WORKS! Once a lien is enforced with litigation from the court it never expires!**

We reply and tell him that this is not acceptable and the lien needs to be removed immediately and to let us know as soon as the paperwork gets filed. Soon after we get a one line reply that he will instruct his lawyer to have it removed. Another month goes by with no updates and that's when we demand to know when the paperwork is filed and that we will leave a bad review if he doesn't give us an update by Nov 15th (2 weeks from the email). So here we are now, over a year since the renovation and dealing with a legal headache completely out of our control.

It sucks to leave a bad review but we have no other tools at our disposal, we are suffering with the stress of dealing with this problem while he faces no consequence. This lien that means we are unable to renew our mortgage or refinance our house.

We trusted that Ben would take care of any issues that would arise. Right now that trust has been broken. We still are very happy with the renovation completed originally, so if this one matter is resolved this review will be removed and the original positive review restored.

Ben and his team were very good,, on time, reliable, very efficient and did a magnificent job for us. We can’t say enough of how happy we are for the jobs they did for us. We would not hesitate to use them again in the future, for any other projects that arise.

Ben and his crew were great to work with. Ben is very honest, level headed, and calm when it comes to any sort of hiccup in the road which helped us manage our stress level. His crew was respectful of our space and home and pleasant to work with on a daily basis. They work hard to make sure you are happy with the overall finished product. We had a mix up with our flooring and Ben went out of his way to ensure that the original supplier who made the mistake was held accountable. Ben takes the initiative to make logical suggestions to the design if he sees that a certain idea will work better, however he is never pushy. We lived in the house during the renovations and this would not have been possible if it wasn't for Ben and his crew going out of their way to clean and make the space functional so we could continue to live the house. I would highly recommend!

Ben and his team were great from beginning to end. Especially with this covid pandemic they were able to come and get the project done for us. I like that he communicated with me when there was a delay and I really appreciated that. In one day they were able to put in the door and stairs for us and I love the work. We put it off for so long and we wish we had done it earlier. Thank you to Ben and his great team for doing a great job, really professional. We will definitely contact you for further projects. :)

Ben and his team were chosen to come in on a tight timeline after we took possession of our house. They were given a week to do what I believe many other contractors would do in 2 to 3 times that amount of time. The group made use of all available time, while working around other miscellaneous contractors as they came on site. Ultimately everything was completed on time and on budget. Would use them again in a heartbeat - and would recommend them to anyone.

We are extremely pleased with the Barbato Development Group. We have a two bedroom apartment at Yaletown for my daughter.

Our renovations include:

Liaising with strata for approval for the renovations

Removal of dry walls for an open concept floor plan

Disposal of old metal doors and door frame

Re-finishing of kitchen counter edge and re-positioning of electrical power points

Installation of new hardwood flooring with underlay throughout the entire apartment

Installation of new baseboards where the new flooring had been installed

Installation of tile to wood transitions

Painting of the entire apartment, including doors and door frames

Removal and recycling of old appliances

Installation of new gas range, hood fan, fridge, microwave and dishwasher

Installation of new light fixtures

Pick up and installation of balcony tiles

Pick up and assemble of new furniture, including beds, sofa and balcony set

Relocation of furniture and belongings from North Vancouver to Yaletown apartment

Free post construction clean up.

Communication with Ben was first class. We exchanged nearly 200 emails and were kept informed throughout the renovations. My daughter found Ben and his crew to be very easy going and approachable.

Ben highlighted to us that our initial choice of flooring was cabin grade, which will not look good. He helped us with the final selection of the flooring. The new flooring looks great.

The renovations were done within a very reasonable budget and on time. A delay was caused by an extremely slow delivery of a new dishwasher from Sears.com, through no fault of Ben. Ben and his crew came back after the New Year and completed the installation of the dishwasher.

Ben and his crew helped my daughter with the relocation from her North Vancouver apartment to Yaletown. This was again done on time.

My daughter found Ben's work to be excellent. She is thoroughly enjoying her newly renovated apartment.

It was a pleasure working with Ben and his crew. I highly recommend The Barbato Development Group and will not hesitate to call them for any future renovations. You can most certainly trust Ben to deliver.

We didn't like our experience with this company. The boss (Ben) has very poor communication skills. He seldom answers his phone nor texts. I don't think he was ever at the job site once the quote was done. Noticed he spends time posting a picture of his teenage son making toast.

The job went way, way over the time that it should. Mistakes were made which took time to be rectified. The brand new bathtub was damaged which meant the "tub doctor" had to come in to fix the scratches. One wonders if they went with a scratch and dent one in the first place thinking we would not notice.

In the end my husband had to park himself in the condo to oversee that work was completed. I think they took advantage of the fact that our daughter could not move into it until the bathroom was complete. I think his company would not survive if he didn't have his employee Ron.