We specialize in replacement windows for the residential market and work directly with homeowners. We take care of supplying and installing the windows. We specialize in both full-frame and retrofit replacement. We specialize in energy efficient vinyl windows and patio doors. Our Mission is to Improve Your Home!
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From the initial consultation to the instillation the staff was professional, provided good advice to make the project a success.I would recommend this company got it excellent work.
Thanks Stanley. Happy your window replacement project went to your satisfaction. Please don't hesitate to contact us if you have any questions about your newly installed windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbors.
We received fabulous service from Ecoline......from Sales Representative Alex to the installers of our decorative front glass door / side window unit replacement. We were kept regularly informed of order status, production status and installation date.
The quality of the replacement unit is superior. We would definitely order further products from Ecoline in the future.
Hello Ken and Judy, we were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. Keep in mind, we also offer a referral incentive if you decide to recommend us to any friends or neighbours.
Ecoline replaced our two bay windows last year. Had them back recently to do the remaining windows (dining room, kitchen, two small bedrooms) and was just as impressed with how efficient the workers are. Window quality looks just as good. Thanks.
Thanks for your positive review Jesse, we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.
Great bunch of guys knowledgeable and professional. Always a breath of fresh air with trades now adays.
Hello Clive, thank you very much for your positive review. It is always a pleasure to read good things about our staff, and that you are satisfied with the product. We believe in excellent customer service and honesty. Enjoy your new windows and thank you again!
Great team of workers to install our large living room window. First time using this company - we would definitely recommend them. In under 90 minutes all the work was done - from removal of the old window to the clean up afterwards. One problem occurred - the insulating foam surrounding the window continued to expand after they left. The next day - for 90 minutes- more work was done to clean this up around the frame - by the project coordinator. We were compensated for the time and the small spots that need a paint refresher on the outside of the house. Overall a great experience with good customer service. We love our new window.
Thanks Michelle for your positive feedback, we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.
Our second time choosing Ecoline as we have been continually impressed with our first purchase 5 years ago. We had our entire main floor windows replaced at that time (8 total) and they have held up wonderfully. We had no question to choose them again when needing to replace a basement window. The service was excellent from the first sales meeting to the installers whom were very friendly, efficient and left no trace behind other than a beautiful new window. Will definitely choose them again should the need arise!
Hello Noelle, thank you for your positive review. We value the trust placed in our company, as well as your repeat business. Please don't hesitate to contact us if you have any questions or concerns in the future. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
I’m very happy with the sales process (pricing and demeanour of salesperson) and coordination of the project. However, the installers were over an hour late (after the 2 hour arrival period) with no notice, they left without letting me know to confirm everything was done (I asked them to look at a previously installed window that was drafty) and they left some items behind. Because I’m happy with the actual windows and majority of the process I gave the score above.
Hello Karley , first of all we want apologize for the installers being late for the appointment. Secondly We're glad you enjoyed replacing your windows with Ecoline. Please don't hesitate to contact us if you have any questions or concerns in the future. Keep in mind, we do also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
Great customer service and quality product. Installers very professional and polite.
Hi Cindy. We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Thank you and we appreciate you very much!
DO NOT USE ECOLINE WINDOWS! They are inexperienced and have vastly inferior products. We have started the process to sue this company as we had problems from day one of installation and they have been avoiding us ever since New replacement parts have been "on order" for 9 months. This company also does not have an actual office in Regina as they're a total scam. We will be suing them for complete reimbursement as well as more for damage to our house They lied about their product quality and their installers are completely incompetent. If you try to call them, they avoid you at all costs and have their receptionist dodge your questions and refuse to put you through to your representative.
Zero stars. Avoid at all costs. We have also filed a full complaint with the Better Business Bureau, which they have avoided as well. DO NOT USE THIS COMPANY!
In response to the company's reply to my post below... This is what you've been saying for 9 months. We have complained about the quality of your installation and the windows in general since the FIRST DAY THAT THEY WERE INSTALLED! You are avoiding our complaint and the legal system will take care of this if we are not given a full refund.
Hello Chris, Your file has been transferred to the upper management and you should hear from us soon with a resolution to your concerns.
Ecoline Windows did an amazing job with our 4 basement windows- this included the entire frame. It looks professional and clean. The install team was fast, competent, and checked with us on each aspect that needed clarification. No guesses. Very little was left to tidy up.
Definitely recommend.
Thanks Michelle. Happy your window replacement project went to your satisfaction. Please don't hesitate to contact us if you have any questions about your newly installed windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbors. Thank you again.
Ecoline Windows Winnipeg has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 186 |
Approved | 1 | 186 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2/5 | 4.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in replacement windows for the residential market and work directly with homeowners. We take care of supplying and installing the windows. We specialize in both full-frame and retrofit replacement. We specialize in energy efficient vinyl windows and patio doors. Our Mission is to Improve Your Home!
Main contact(s) | Spencer Black |
Alternate Phone Numbers | 866-644-6418 |
Affiliations or other locations: |
Ecoline Windows and Doors Calgary / Calgary (Rated 4.6 / 5) Ecoline Windows and Doors Edmonton / Edmonton (Rated 4.8 / 5) |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 25-Year Limited Warranty on White Vinyl Frame and Vinyl Sash Members 15-Year Limited Warranty on Painted Windows 25-Year Limited Warranty on Insulating Glass Fully Transferable at No Charge 25-Year Limited Warranty on Hardware Non-Prorated |
Accepts credit cards | Yes |
Year established | 2001 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Ecoline Windows Winnipeg to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.