This Concord area appliance repair company is rated 1.2 from 209 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
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The tech came to my house and misdiagnosed what the issue was right off the bat I was charged $290 then he mentioned the parts that were needed to fix my dryer which were an additional $455. He told me not to turn on the dryer for 45 minutes. When I went to start the dryer, it was not working I immediately called customer service, who gave me runaround hung up on me were rude and were no help at all. This has been the worst experience of my life! I wish I had some my research before calling them. I’m also looking for anyone who will join me in shutting these criminals down and filing a class action lawsuit. Email me at sandra_1014@iCloud.com
These people doing a scam in the name of Appliance Repair.
Worst Technicians, wrong diagnosis, cant even explain the actual issue in the appliance.
The technician suggested to change the main control board after diagnosis. He charged us $310 for diagnosis. Additional $600+ tax to replace the Control board and labor cost.
We are not okay to proceed with this company. so just paid for diagnosis and looked out for new technicians from X company.
The new Technician confirmed that the main control board is absolutely fine. He just replaced the Small clip in frozen board. The refrigerator is working fine.
I raised a complaint to the team for wrong diagnosis but team fooling us with annoying explanation.
These Scammers charging money with their useless service.
This company is nothing more that a bunch of thieves they came to fix my dryer overcharged my wife with parts that had nothing to do with issue left the house told her not to use the dryer for 45 min knowing he did not fix it..deaing with the office Mgr Ella And Ilona has to be the worst experience in my life no answers or explanations for the technicians service call (Yashir)...do not trust this company!
This company came and misdiagnosed my Dishwasher Repair charge me for parts that were not faulty. Came back and ordered another part that would’ve fixed it initially but that part was not available anymore so they are kind enough to give me my money back for the second part, but the first part cost me more than a brand new dishwasher would! Do not use this company. They are scam artist they will take your money, and you will be extremely unhappy. Please go elsewhere.
Do NOT use this company.
I called for service for a washing machine. I was told by the representative that a service technician would make a service call, assess the repair required and give an estimate of the parts and labour required. The price of this service call was $80 plus taxes (cash or debit only). At this point I could either go ahead with the servicing of the machine, or opt out of having any work done.
When the technician arrived the following day and I explained to him what was occurring (having established myself what was causing the problem...but not what needed to be replaced) he opened the the machine door, spun the drum around two or three times, and determined the drum support (spider0 was broken. When I enquired about the cost of fixing it, he said with parts and labour, about $850 "but maybe more depending if more parts were needed". I told him it wasn't worth it to fix this older washer, and would buy a new washer instead.
He then presented me with a bill of $333.35 ($295 plus taxes). He stated that he did labour. I explained that he had given me an estimate of what it would cost to repair it, which was the service I was to pay $80 for.
Upon speaking to the sales representative on the phone, the message was now that the $80 was just to attend the residence...just to come to the front door. I stated what I was originally quoted, and was happy to pay the
$80 service call fee for the assessment. they argued and were belligerent, but in the end accepted me paying that amount ($90.40 - $80 + taxes).
The next day I received a call stating that they wanted the balance of the bill. I told them that I had already paid the bill in full the day before. She then said that if I didn't pay in full that it would be sent to collections.
Worst service I have experienced... ever. Full stop. Do not, repeat not use this company for any repairs. They are "bait and switch" scammers.
These guys are scammers. Watched them the entire time. They opened the freezer sprayed it with water. Closed it and was done. On the invoice It was stated he had replaced the thermostat. The customer service is set up to cover the technicians butt. They won't give numbers to call. Last names to verify. Emails or anything. If you get as little as frustrated with them over the phone they immediately get defensive and hang up the phone. They are not a real company. They survive off of scamming old people.
Was quoted $80 for someone to come over and diagnose the problem. Within 2 minutes I was told what the problem was and it was going to be $290 to fix it. Ten minutes later was told it would need a new inner drum assembly at $1095 plus tax which is more than a brand new machine. Told him not interested and he still charged the $290. These guys are scam artists. Do not call them ever. Let them go out of business.
I called this company to do a repair on my refrigerator, they came the same day and after explaining that the water was not shutting off on my refrigerator water dispenser the tech concluded the appliance needed a new water valve for the dispenser. The technician said it would cost $873.10, but he had to get a part. I asked how long this would take, he said he would have to check the availability. So he went on his phone and a few minutes later informed me that they had the part. I asked how long it would take to get the part, he said the part is available as soon as I do the deposit he can pick it up and have it installed. So I paid $448.55 deposit. Never heard back from the tech again so I call head office and ask what was happening they then informed me the part was on back order and they don't know when it would be in. After two weeks waiting, I asked for a refund and they said because I am cancelling they will only refund $120 which will take 10 -15 business day. So the wait begins for my deposit and the story they will fabricate to make them not look like scammers.
The A Team Appliance Repair has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 110 | 233 |
Approved | 101 | 209 |
Unverified | 9 | 19 |
Suspicious | 0 | 5 |
Overall Rating | 1.1/5 | 1.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Concord area appliance repair company is rated 1.2 from 209 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Easton Samuels , Duy Phan and Craig Nagel |
Alternate Phone Numbers | 416-848-7578 |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Contact The A Team Appliance Repair to request licensing info. |
Insurance information | Contact The A Team Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.