This Concord area appliance repair company is rated 1.2 from 209 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
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Do not use this company!
French door beautiful fridge 4 yrs old only needed ice maker replaced.
Way over charged $965. Everything else worked 1st day he left to get new ice maker but when he came back for install he put the ice maker in then told me he found a new leak and it was in the ice compartment and was sealed and could not be fixed! Fridge could not be plugged in till next day as sealer was used. That allowed him to leave without checking if the fridge was working. Next day surprise the fridge won’t cool freezer won’t cool and we can’t test his so called ice maker replacement. So now days away from Christmas we have to buy a new fridge and suck up almost $1000.
Called them to do a service call, which I was quoted 80$. Upon arrival, I was told the actual service call is 280$ plus hst. Part needed is main assembly, which I was quoted 500$ the actual cost of the part is 150$ I reached out to ask about the so called 80$ service call, and was told that was just for showing up at the door. Avoid them like the plague.
They did not fix our washer. They told us it was fixed charged us 295$ and the washer is still not working.
Biggest rip off ever! Just saw all the bad reviews. I would never ever ever use this company again. I am launching an investigation into this company. There are so many people who have been bamboozled!
Shame on you to steal money from hardworking people trying to make ends meet!
Horrible experience! Do not use them! At first my fridge was working a bit cause it was only the freezer (most of the frozen food were melting but the fridge was working), 1000$+ later its even worse then before, now we have to buy a new fridge because they did absolutely nothing, my 4 year old daughter can do better. They did nothing to solve my problem, my whole fridge does not freeze anything, its actually warm (no idea how you managed to do that) and all my food has gone rotten, not the mention the small fortune they charged. Worst experience ever wish I could give it a zero because it doesn't even deserve a one.
This comapany are utterly useless, refusing to stand behind the work of their technicians. They charged us for a dryer repair, parts and labour, and when the issue reoccurred a few weeks later refused to even send a tech to review until we payed another fee. The tech came out, ran the machine for a minute and said he would need to charge us a full service cost to actually take a look inside machine. Called and spoke to the office and they just repeated what the tech said. Why on earth would I pay for another service when the first one fixed nothing at all? Go anywhere else, they can't be worse than this criminal enterprise.
This has been an incredibly frustrating experience – undoubtedly the worst I've ever encountered. The customer service was shockingly rude, and despite already spending over $1000, I was continually pressured to pay more for necessary parts. The service appointments were rescheduled multiple times, causing inconvenience and disruption. Furthermore, the technicians initially made errors that resulted in additional expenses on my part.
What's more concerning is the lack of customer service training evident in their team; instead of deescalating issues, they opted to hang up on me. The company consistently failed to take responsibility for the technicians' mistakes, leaving me feeling unsupported and aggravated.
In light of my ordeal, I strongly advise against hiring this company. Save yourself the stress and explore alternative options for your needs.
This is the worst company I’ve ever dealt with for any service. I had a “tech” arrive and informed me that this would be an $80 visit. 5 minutes went by and he was able to diagnose the problem. I needed a new motherboard. The new total would be $280 + HST and he has the part I need. I was advised this would fix our stove. I paid, waited 5 minutes for him to tell me that it need another part that is $350+. Customer service was no better. Worst company and would never recommend.
Totally a scam!!! Paid too much for a service and it worsen the leak of my washing machine. They want me to pay extra for them to get a new part and the price is almost a price of a new machine. Don’t book with this scammers!
Pay 90 dollars for someone to show up in a Toyota Camry who doesn’t touch the fridge but is able to provide a diagnosis and give 290.00 dollar quote to fix. The quote to fix says “cooling system 145.00 and main board 145.00 and I’m told that his experience tells him this is the problem??? I asked what his qualifications are and he mumbled. The guy makes a few banging noises behind the fridge and is gone in 20 minutes which includes writing up the bill. I’m told to wait 24 hours for the fridge to cool down. Fridge actually got warmer! Ended up replacing the fridge? Total scam.
The A Team Appliance Repair has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 110 | 233 |
Approved | 101 | 209 |
Unverified | 9 | 19 |
Suspicious | 0 | 5 |
Overall Rating | 1.1/5 | 1.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Concord area appliance repair company is rated 1.2 from 209 reviews with a TrustScore of 0.0. Services offered include appliance repair work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Easton Samuels , Duy Phan and Craig Nagel |
Alternate Phone Numbers | 416-848-7578 |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Contact The A Team Appliance Repair to request licensing info. |
Insurance information | Contact The A Team Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.