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Total home is a family owned and operated Corporation, co-owned by Cindy Charbonneau and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce i  read more...

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Contact Total Home

613-983-7372 |Website 4103 Hwy 43 East , Kemptville ON K0G 1J0

73 Customer Reviews

Rating of 4.9 / 5 from 73 Reviews

4.9 4.9

Total Home began operations in 2009 and has received 73 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the Kemptville area is 4.9. Write a review

Overall Rating Summary

Quality of Work Quality 5.0
Timeliness Timeliness 4.7
Cleanliness Cleanliness 4.8
Budget Budget 4.9
Communication Communication 4.8
Courteous Courteous 5.0

Rating Distribution

Excellent
70
Very Good
3
Average
0
Poor
0
Terrible
0
X

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TrustScore™

Total Home has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Kemptville and the surrounding areas is 4.2. For detailed information on how TrustScore is calculated, click here.

4.9
TrustScore
TrustScore 4.9 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 11 73
Approved 11 73
Unverified 0 0
Suspicious 0 0
Overall Rating 4.8/5 4.9/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 0
Employees & Sub-Contractors 0 0
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Transparency
Posted License Information
Posted Liability Insurance
Posted Workers Compensation
Company Website Yes
Social Media Profiles
Endorsed by Peers Yes
In Business Since 2009
Member of TrustedPros Since 2013

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Endorsements

Total Home has been recognized for their skills and expertise by their peers in the following categories

1 Endorsements for General Contracting
Endorsed by: Small Town Finishing

Amazing work and 100% honest and reliable. Great communication and very professional.

Main Services Offered

Carpentry, Home Staging, Interior Design,

Other Services Offered

Architectural Design, Basement Renovations, Bathroom Renovations, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Demolition Work, Design Build, Drywalling, Fireplaces, Flooring, Foundations, Framing, Garage Construction, General Contracting, Home Additions, Home Construction, Home Theaters, Kitchen Renovations, Roofing, Shed Construction, Skylights, Sunrooms, Tiling, Windows and Doors

Videos

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Overview Continued

Overview

Total home is a family owned and operated Corporation, co-owned by Cindy Charbonneau and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville Ontario.

Gilbert is a friendly and courteous professional who believes in honesty and integrity when working with his clients within their home. With so many people today being taken advantage of in this industry, he feels it is his mission to take your project seriously and show you that when you hire him, you can trust that you are going to receive quality of service and skill. Gilbert backs this up with a 5 year guarantee on all labor!

Gilbert is a certified carpenter, with a diploma from Algonquin College, where he graduated with Honors in the field of Carpentry. He has been in this business since 1995 and is skilled in rough to finish carpentry and has undertaken many high end renovations which include building houses. With his education and experience, he has developed a keen eye for detail and will ensure the job is done properly and will meet industry standards. You can be assured that you are hiring one of the very best in his industry!

Cindy is a caring and compassionate individual who loves what she does! As a professional property stylist, Cindy has the opportunity to transform interiors to a space you will be proud of! Cindy can work within your budget and timelines and she puts a lot of emphasis on listening to her clients so that she is working WITH YOU to give you your dream space!

Cindy is a graduate of the Interior Design Institute and has two certifications with APSD - Association of Property Scene Designers where she specializes in Home Staging. With her education and experience, Cindy will work with you to clearly define the area(s) of your home that you want to improve and from there she help you to shop, organize and showcase your space so that it is functional and beautiful!

Sincerely,

Cindy Charbonneau and Gilbert Lutes

Best of TrustedPros Awards

Best of TrustedPros 2017

Total Home was awarded Best of TrustedPros in 2017 for Home Staging, Carpentry, Bathroom Renovations and Painting in Kemptville.

Best of TrustedPros 2016

Total Home was awarded Best of TrustedPros in 2016 for Home Staging in Kemptville.

Best of TrustedPros 2015

Total Home was awarded Best of TrustedPros in 2015 for Home Staging, General Contracting and Carpentry in Kemptville.

Best of TrustedPros 2014

Total Home was awarded Best of TrustedPros in 2014 for Bathroom Renovations, Home Staging and General Contracting in Kemptville.

Additional Information

Main contact(s) Gilbert Lutes , Cindy Charbonneau
Alternate Phone Numbers 613-286-7165
Listed with TrustedPros since: 2013
Residential work Yes
Commercial work Yes
Warranty 3 Years on Labour
Accepts credit cards Yes
Year established 2009
Offers financing No
24 Hour emergency service Yes
Legal structure Incorporated
Licensing information
Insurance information

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

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