Total home is a family owned and operated Corporation, co-owned by Cindy and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Hire this man. We are so thrilled and blown away with the quality of Gilbert's work that I am actually finding it hard to articulate here for you how thrilled we are with the results of his installation.
Gilbert is a consummate professional. He takes his craftsmanship, knowledge, skill, attention to detail, and brings it all to the job at hand. I was able to watch Gilbert work on our installation for a couple of hours and the way he works is inspiring. He took the time to get the job done correctly. If you're trying to decide whether or not to hire him for your job, please read on.
The first part of the installation required him to start from our kitchen because of our transition pieces (see photos). Due to the height differential between the tiled kitchen and living/dining room, he had to custom make wedges to achieve this. When I had arrived he had already had a plumb line drawn on the floor at this starting point to act as his guide. He also had a little chunk of the flooring that helped him measure and set up the whole rest of the floor based off this plumb line. "Get this part wrong", he said to me, "and the whole rest of your floor will be crooked and off."
He checked each piece as they came out of the box for consistency, size, and fit for the floor. If a piece wasn't up to snuff, he simply repurposed it later on or discarded it if it was scratched. He laid out each piece ensuring that the wood was the right length based on the wood around it. He also took care to make sure that the wood with 'knots' in it were strategically placed around the room for positive effect. "You don't want perfect wood throughout your floor until the end and then end up with nothing but strips of hardwood with knots in one section," he said to me. Smart feller.
Gilbert works efficiently and at a strong pace. I admired his work ethic and the sense of professionalism. I want to say that in watching him work I knew that we had made the right decision in contracting him to do our floor. We are SO HAPPY with the result. We would most definitely contract Gilbert to do any of our other projects as they come up without hesitation.
Well done, Gilbert, and thank you.
Eric & Shelley
Total Home did a fantastic job drywalling, installing tile and building a niche for my shower. This was not an easy job as the tile layout design and niche design were involved. Plus I changed my mind on the layout partway through the project. Total Home completed all of the work in a very timely and efficient manner and communicated with me on all aspects of the work. They were very professional, knowledgeable and a pleasure to work with. I would highly recommend them for renovation and construction projects.
We had the opportunity to have our kitchen back splash installed by total home and it was a very pleasant experience he was very professional and clean. The job was done in time as it was promised. we would recommend this company to anyone who wants to have any work done at their homes.
Gilbert first came out to give us an overall quote on finishing our basement which we then broke down into financially manageable phases. For the first phase we asked Gilbert to remove our popcorn ceiling and install pot-lights. Scraping off the popcorn looked like very hard work, but Gilbert went about it enthusiastically and finished the job very quickly! The potlights look amazing! We were very pleased with his customer service -one of the dimmers ended up not working correctly and Gilbert returned to fix them without any hassle! We definitely would recommend Total Home!
Total Home has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Kemptville and the surrounding areas is 4.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Yes|
|In Business Since||2009|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Total Home has been recognized for their skills and expertise by their peers in the following categories
Amazing work and 100% honest and reliable. Great communication and very professional.
Carpentry, Home Staging, Interior Design,
Architectural Design, Basement Renovations, Bathroom Renovations, Caulking, Ceiling, Closet and Storage, Countertops, Decks, Demolition Work, Design Build, Drywalling, Fireplaces, Flooring, Foundations, Framing, Garage Construction, General Contracting, Home Additions, Home Construction, Home Theaters, Kitchen Renovations, Roofing, Shed Construction, Skylights, Sunrooms, Tiling, Windows and Doors
Total home is a family owned and operated Corporation, co-owned by Cindy and Gilbert Lutes. We decided that we would create a company which combines our skills and experience to create what we feel is an exceptional service in home improvements and renovations. To strengthen our commitment we became proud members of our Chamber of Commerce in Kemptville Ontario.
Gilbert is a friendly and courteous professional who believes in honesty and integrity when working with his clients within their home. With so many people today being taken advantage of in this industry, he feels it is his mission to take your project seriously and show you that when you hire him, you can trust that you are going to receive quality of service and skill. Gilbert backs this up with a 5 year guarantee on all labor!
Gilbert is a certified carpenter, with a diploma from Algonquin College, where he graduated with Honors in the field of Carpentry. He has been in this business since 1995 and is skilled in rough to finish carpentry and has undertaken many high end renovations which include building houses. With his education and experience, he has developed a keen eye for detail and will ensure the job is done properly and will meet industry standards. You can be assured that you are hiring one of the very best in his industry!
Cindy is a caring and compassionate individual who loves what she does! As a professional property stylist, Cindy has the opportunity to transform interiors to a space you will be proud of! Cindy can work within your budget and timelines and she puts a lot of emphasis on listening to her clients so that she is working WITH YOU to give you your dream space!
Cindy is a graduate of the Interior Design Institute and has two certifications with APSD - Association of Property Scene Designers where she specializes in Home Staging. With her education and experience, Cindy will work with you to clearly define the area(s) of your home that you want to improve and from there she help you to shop, organize and showcase your space so that it is functional and beautiful!
Cindy Charbonneau and Gilbert Lutes
Total Home was awarded Best of TrustedPros in 2017 for Home Staging, Carpentry, Bathroom Renovations and Painting in Kemptville.
Total Home was awarded Best of TrustedPros in 2016 for Home Staging in Kemptville.
Total Home was awarded Best of TrustedPros in 2015 for Home Staging, General Contracting and Carpentry in Kemptville.
Total Home was awarded Best of TrustedPros in 2014 for Bathroom Renovations, Home Staging and General Contracting in Kemptville.
|Main contact(s)||Gilbert Lutes , Cindy Charbonneau|
|Alternate Phone Numbers||613-286-7165|
|Listed with TrustedPros since:||2013|
|Warranty||3 Years on Labour|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Total Home has contributed 10 responses to the following questions posted in the 'Ask the Pros' forum